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Frequently Asked Questions Frequently Asked Questions

Frequently Asked Questions

About the show

WHY ISN’T MY CITY ON YOUR TOUR SCHEDULE?

We try our best to perform in as many cities as possible over the course of any given year, and we vary our tour routes from time to time. For the most up-to-date schedule information, visit us here.

ADDITIONAL TOUR DATES TO BE ANNOUNCED SOON! Arkansas, California, Canada, Connecticut, Florida, Georgia, Idaho, Louisiana, Maryland, Michigan, Minnesota, New Hampshire, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Washington

WHEN IS THE SHOW COMING TO MY CITY?

You can enter your zip code here to see if any of the shows are coming to your city.

ADDITIONAL TOUR DATES TO BE ANNOUNCED SOON! Arkansas, California, Canada, Connecticut, Florida, Georgia, Idaho, Louisiana, Maryland, Michigan, Minnesota, New Hampshire, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Washington

HOW MANY CHARACTERS CAN I EXPECT TO SEE AT THE SHOW?

Jurassic World Live Tour will feature more than 20 characters including nine dinosaurs - the mighty T. rex, Blue the Raptor, Triceratops, Pteranodons, Baby Stegosaurus - as well as hero and villain characters.

IS THE SHOW BASED ON THE MOVIES?

Jurassic World Live Tour takes the live show experience to a whole new level with an original story that brings human and dinosaur characters together in an all-new production.

IS THIS SHOW APPROPRIATE FOR FANS OF ALL AGES?

Jurassic World Live Tour was created for fans of all ages. Parents are best suited to determine what is age appropriate for their children. The show features special effects, including strobe lights and a safe theatrical fog, along with the wonder and thrills that the Jurassic World brand is known for.

WILL STROBE LIGHTS BE USED IN THE SHOW?

Yes, strobe lights will be used in the show.

DOES JURASSIC WORLD LIVE TOUR FEATURE ANY SPECIAL EFFECTS DURING THE SHOW?

The show features special effects, including strobe lights and a safe theatrical fog, along with the wonder and thrills that the Jurassic World brand is known for. We recommend contacting Customer Service at [email protected] for further details.

WHAT TIME SHOULD I ARRIVE?

Please make sure to allow time for traffic, parking, entrance delays and you may want to purchase merchandise before the start of the show.

WHAT SHOULD I WEAR TO THE SHOW?

All Feld Entertainment shows offer a casual, family-oriented environment. Costumes are not permitted for guests 14 years and older.

IS THE VENUE HANDICAP ACCESSIBLE?

Please contact your local venue as they can provide you with information about handicap accessibility.

WHO DO I CONTACT FOR SPECIFICS ON WHAT I CAN BRING TO THE SHOW?

Every venue has a specific set of guidelines for what visitors can or cannot bring into the building. For an updated list of prohibited items, please visit the venue’s website or contact them directly for details.

WILL THE SHOW TOUR INTERNATIONAL CITIES?

International cities will be added at a later date. You can sign up to become a Feld Preferred Customer to be alerted when International cities are added.

WHO DO I CONTACT REGARDING MERCHANDISE?

Please call Feld Entertainment Consumer Products at (800) 755-1530 or email [email protected].

IS MERCHANDISE AVAILABLE AT THE SHOW?

Yes, merchandise is available at the show.

HOW CAN I PURCHASE SHOW SOUVENIRS OTHER THAN AT THE SHOW?

You can find out about the availability of tour souvenirs by calling Feld Entertainment Consumer Products at (866) 295-2706, or email [email protected].

HOW LONG IS THE SHOW?

The show is approximately one hour and 50 minutes long. This includes a 15-20 minute intermission.

ARE THERE ANY MEET & GREETS AVAILABLE?

We do not currently offer meet & greet opportunities for the show. Please stay tuned to our Facebook page for the latest updates about meet & greets or VIP experiences.

CAN I BRING A CAMERA?

Yes, we wouldn’t want you to miss the opportunity to capture your friends and family enjoying the show! Please note, professional photography and videotaping are strictly prohibited without prior written consent from the show. Camera policies differ from venue to venue so be sure to check your local venue’s policy. Unless otherwise indicated, all in-show content is copyrighted by Feld Entertainment and/or its licensors, all rights reserved. No footage of our events, either still image or video, may be used for any purpose other than personal use. Therefore, reproduction, modification or retransmission in any form, by any means, for reasons other than personal use, is strictly prohibited without prior written consent. Please note that publicly posting, uploading or sharing online, including, without limitation, on social media, is not a permitted personal use.

HOW CAN I CONTACT THE PRODUCERS OF THE SHOW?

You may send an email to [email protected].

WHO DO I CONTACT REGARDING A QUESTION OR COMMENT ABOUT THE SHOW?

You may contact us by email at [email protected], by phone at (800) 844-3545, or by mail at:
Customer Relations
800 Feld Way
Palmetto, FL, 34221

WHERE CAN I RECEIVE PRESS INFORMATION?

Please visit the Press Room on our website to submit your request to cover Jurassic World Live Tour.

About tickets

IS THERE PREMIUM OR VIP SEATING AVAILABLE?

Get closer to the action with Premium Floor Seats. This exclusive, environmental seating section on the arena floor puts you and your family in the middle of this adrenaline-pumping adventure. Go to the Schedule & Tickets page to find engagements near you. Quantities are limited.

IS THERE A COUPON OR PROMO OFFER?

You can sign up here to stay up-to-date on exclusive offers, special savings, advance ticket notices, and more!

HOW CAN I WIN TICKETS?

On occasion, our local partners may advertise local promotions or contests to win tickets.

HOW CAN I PURCHASE TICKETS? HOW MUCH DO TICKETS COST?

You may purchase tickets through your local ticket agency (e.g., Ticketmaster or Tickets.com) or visit the arena box office. To purchase tickets the day of the show, go directly to the arena box office. Ticket prices vary by seating location, city, performance date and time. For more information, visit our Schedule & Tickets page.

WHAT IS THE PERFORMANCE SCHEDULE?

Visit the Schedule & Tickets page for the most up-to-date schedule information.

AT WHAT AGE DOES A CHILD REQUIRE A TICKET?

Children under two years old are admitted free provided they sit on a parent or guardian’s lap. All children two years and older must have a ticket.

ARE THERE SPECIAL TICKET PRICES FOR CHILDREN?

Ticket prices are the same for children two years of age and older and adults alike. Please contact your local ticketing agency (e.g. Ticketmaster or Tickets.com) or your arena box office to find out about any special ticket savings that may be available.

DO YOU OFFER SPECIAL TICKET PRICING FOR LARGE GROUPS?

Yes, we do! Learn more about Group Sales for your event by visiting the Schedule & Tickets page. You can also visit http://www.FeldDirectGroupSales.com or call us at 1-866-248-8740. Not all markets include group sales.

HOW CAN I BRING THE SHOW TO MY CITY/VENUE?

We’re happy that you want to see the show near you! You can send an email to your local venue letting them know that you’d like to see Jurassic World Live Tour in your city.

WHO DO I CONTACT ABOUT MY EXPERIENCE PURCHASING TICKETS?

To share your comments and questions, you may contact Customer Service directly via email at [email protected] or by mail:
Feld Entertainment, Inc.
c/o Customer Service
800 Feld Way
Palmetto, FL 34221

DOES THE SHOW PRESENT PERFORMANCES IN SPANISH?

It has not yet been determined if we will have performances in Spanish. Please check your event listing at a later date.

About Feld

WHO IS FELD ENTERTAINMENT?

Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Monster Jam®, Monster Energy Supercross, Disney On Ice, Disney Live!, Marvel Universe LIVE!, Sesame Street Live! and DreamWorks Trolls The Experience. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 75 countries and on six continents.

 

More information about Feld Entertainment is available online at FeldEntertainment.com or you can email your questions to [email protected].

HOW CAN I CONTACT A CHARACTER?

You may send your letter to the address below and it will be forwarded directly to the performer. While performers like to hear from their fans, please be aware that they have a busy travel and performance schedule and may not be able to respond to you. The address is:

Character Name c/o Jurassic World Live Tour
Feld Entertainment, Inc.
800 Feld Way
Palmetto, FL 34221

HOW CAN I BECOME A PERFORMER OR CREW MEMBER IN JURASSIC WORLD LIVE TOUR?

If you are interested in joining an elite group of live entertainment performers, and dream of traveling the world, contact us to learn more about the audition process. Please send a resume and photo to:

Talent Director and Production Coordinator
Jurassic World Live Tour
Feld Entertainment, Inc.
c/o Customer Service
800 Feld Way
Palmetto, FL 34221

Qualified applicants interested in traveling crew positions, please contact [email protected].

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